This Privacy Policy describes how your personal information is collected, used, and shared when you visit or sign up for BuildX.homes.

What information do we collect?

1. Personal Data: To log in or sign up on our website or application, we ask you to provide Personally identifiable information to verify your identity which may include, but is not limited to:

• First name and last name
• Email address
• Payment History
• Phone number
• House details, Construction Site Information
• Address and Location
• Cookies and Usage Data

Additionally, we may also give an option to log in or sign up with your existing social media accounts if selected. The profile information on social media networks pertaining to your ordinance would give us access to your name, address, profile image, friend list, and other information. 

1. Usage Data: When you visit our website or app, we automatically collect certain information about your device to identify you on the basis of your web browser, IP address, browser version and time zone. We collect this data to understand your requirements and offer the best for you. They are stored for:

• Internal data keeping
• To understand user activity and refine our products or services.

As you browse the platforms, we collect information about the individual web pages or platforms that you view, what web apps or search terms refer you to the website, and information about how you interact with the platforms.

1. Cookies Data: We use cookies and equivalent technologies to track and study your activity on our service pages. The cookies are sent to your devices automatically and then used by tracking technologies through beacons, tags, and scripts to collect and refine our platform. However, you can manage cookies and remove these cookies permanently from your device. 

How do we use your information?

We use the collected information to provide you with the most convenient and reliable services and products based on your choices. This information is used for manifold purposes such as:

• To offer and manage the Platform
• To provide access to you to participate in interactive features of our platform when you choose to do so
• To inform you about amendments to our Platform
• To provide trusted customer care and support
• To lay out analysis or valuable information so that we can improve the Platform
• To study the usage of the Platform
• To locate, prevent and mend technical issues
• To recognise you on our platform and to keep track of the services
• To request feedback
• To avert, probe, or take action in relation to any illegal activity, suspected fraud, circumstances involving potential threats to the safety of others, or violations of our Terms of Service or this Privacy Policy when we believe it is required.
• To execute our terms, conditions and policies for business motives
• To fulfil statutory and regulatory requirements, or as necessary to carry out our contract

When you connect with professionals through our platform, we will maintain your Project Information for our records unless and until you ask us to delete this information. We can use your data as long as it is required to fulfil the purposes defined in the Privacy Policy. 

How is your information managed?

By accessing our platform and/or by providing your information, you allow the collection and use of the information you disclose on the platform in accordance with this Privacy Policy, including but not limited to:

• Data transfer to and maintenance on computers located outside of your province, state, country or other governmental jurisdiction where the data protection laws may vary from those of your jurisdiction.
• If we have a contract with you, we may use your personal information to carry out the terms of that agreement.
• Please be advised that we will transmit and process your data, including any Personal Data if you choose to send it to us while located outside of India.
• Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
• We may disclose your information where we are legally required to do so in order to comply with governmental requests, applicable law, court order, a judicial proceeding, or legal process, such as in need of a court order or a subpoena. 
• When it is reasonably necessary to further our legitimate business interests, we may process your data.
• When we believe it is necessary to prevent, investigate, or take action regarding potential violations of our policies, potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved, we may disclose your information.
• In connection with or during any merger, sale of company assets, financing, or purchase of all or a portion of our business by another firm, we may share or transfer your information.
• We may disclose your information to third-party vendors, service providers, contractors, or agents who work on our behalf or for us and need access to certain information in order to do their jobs. We may permit specific third parties to utilise tracking technology on the Services so that they can gather information on our behalf about your usage patterns over time. This information can be studied, recorded, and used to find popular content, pages, or features and learn more about how people behave online. Except as specified in this policy, we never swap, sell, rent, or otherwise transfer any of your information to other parties for their marketing purposes.
• No transfer of your personal data to a company or country will happen unless there are adequate controls in place, including the security of your data and other personal information. We will take all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

How do we maintain the security of your information?

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Despite our best efforts to safeguard your information via legal means, we cannot ensure its complete security.

However, if you provide us with sensitive information in the course of interacting with the system, we will only use sensitive information for the purpose of storing and processing it as part of our platform. It is crucial that your sensitive information not be provided to us over the course of your usage if you do not consent to its processing and storage. If provided, the data can be viewed by getting in touch with us. Sensitive personal data will be handled in the manner described below:

• Password
• Information on your finances, including your bank account, credit card, debit card, and other payment instrument details
• Physical, physiological and mental health conditions
• Medical records and history
• Biometric information
• Any information regarding the aforementioned clauses given to the body corporate for the purpose of delivering service
• Any of the information received under the above clauses by us for processing, storing or processing under lawful contract or otherwise.

We may employ third-party companies and individuals to facilitate service ("Service Professionals"), to provide the service on our behalf, to perform Service-related services or to assist us in analyzing how our service is used.

These third parties are only permitted to use your personal information to carry out these duties for us and are forbidden from disclosing it to anyone else or using it for any other purpose.

Analytics

To track and examine how our platform is being used, we might work with outside Service Providers.

Website traffic is tracked and reported by Google Analytics, a web analytics service. Google tracks and keeps track of how our platform is being used. These details are accessible to other Google services. Google might personalise and contextualise the adverts on its own advertising network using the information gathered.

Installing the Google Analytics opt-out browser add-on will prevent Google Analytics from being able to track your activities on the Service. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing data with Google Analytics regarding visitor activity.

Links to Other Sites

There may be links on our platform to websites that are not within our control. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and accept no responsibility for any third-party website or service's content, privacy practices, or other policies.

Children‘s Policy

Anyone under the age of 18 (referred to as "Children") is not targeted by our service.

Anyone under the age of 18 is not knowingly subject to our collection of personally identifying information. If you're a parent or legal guardian and you know that your children have provided us with personal information, kindly get in touch with us. We take the necessary steps to erase the data from our servers if we learn that we have obtained Personal Data from children without first obtaining their parents' consent.

Email Policy

We fully abide by all applicable national rules governing SPAM, as do our affiliates. You always have the option to stop receiving emails from us and/or our affiliates. We acknowledge that without your consent, we will not share, rent, or sell your email address to any unaffiliated third party.

Changes

In order to reflect changes to our procedures or for other operational, legal, or regulatory reasons, we may occasionally amend our privacy policy. If we decide to change our privacy policy, we will let you know via email and/or a prominent notice on our Service/Website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You should routinely check our Privacy Policy for any updates. Any amendments to this privacy statement become effective upon posting to this website.

You grant the Company the unrestricted right to alter, amend, add, or remove any part of this Privacy Policy at any time without directly informing the customers of such changes by accepting our privacy policy.

Please write to our grievance officer to take back consent.

Grievance Officer

In case you have any discrepancy or grievance with respect to the processing of your information, you may feel free to contact our Grievance Officer whose details are mentioned below. We can take up to 31 days to resolve your grievance.

Name of the Grievance Officer: Janardhan

Email ID of the Grievance Officer: dm@buildx.homes

For our Grievance Officer to work on the complaint, the following details must be included::

• If the complainant is not the User, a physical copy of the signature or electronic signature of the person authorised to act on the User's behalf for the purposes of the complaint.
• Information about the work for which the user, or someone acting on their behalf, claims copyright infringement.
• A declaration that the person filing the complaint believes in good faith that the copyright owner, its agent, or the law does not permit the use of the content in the manner in question.
• A declaration that the information in the complaint is accurate and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

Contact Us

In case of  queries in association with our privacy policy, please contact us:

By Email: hello@buildx.homes

Review, Update or Delete your Data

Depending on the regulations in your country, you might occasionally be able to request access to, update, or delete the personal data we have about you. Please email hello@buildx.homes to seek a review, modification, or deletion of your personal information. Our response to your request could take up to 31 days.

What are your Data Protection Rights?

We want to make sure that you are completely aware of your rights regarding data protection. Each user has the following rights:

• The right to access the copies of your Personal Data with us. There may be a modest price involved.
• The right to rectification of your information or data you believe is incorrect, by submitting adequate proofs.
• The right to the erasure of your Personal Data, under certain conditions and terms of the Company.
• The right to restrict the processing of your Personal Data by us under certain conditions.
• The right to data portability we have collected to another organization, or directly to you, under certain conditions.
• All other terms of the terms of use including governing law and jurisdiction shall apply herein.